Terms & Conditions

Introduction

Welcome to The ZKS. These Terms & Conditions govern your use of our website thezks.co, the services we provide, and all purchases made through our store. By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue using our website.

 Company Information

ZKS E-COMMERCE AND WHOLESALE LTD

258–262 Romford Road

Office 404, Part Fourth Floor

London, E7 9HZ

United Kingdom

Email: info@thezks.com

WhatsApp Support: +90 531 846 9382

 Eligibility

To purchase products from our website, you must be at least 18 years old or have the permission of a parent or legal guardian.

 Use of Website

You agree not to:

• Misuse the website

• Interfere with security features

• Use automated tools to scrape content

• Upload harmful or malicious code

All content, images, product descriptions, and designs belong to ZKS E-COMMERCE AND WHOLESALE LTD and may not be copied, reproduced, or distributed without written permission.

 Products & Availability

We aim to ensure all items displayed on our website are in stock and accurately described. However:

• Product availability may change without notice

• Colors may vary slightly due to monitor display differences

• We reserve the right to update or modify product information at any time

 Pricing

All prices are listed in the currency shown on the website and include worldwide shipping costs.

Shipping is displayed as Free Worldwide Shipping because delivery charges are included in the product price.

We reserve the right to modify prices without prior notice.

Payment Methods

We accept the following payment methods:

• Visa

• MasterCard

• American Express

• Shopify Payments

• PayPal

• Apple Pay

• Google Pay

• Shop Pay

Payment must be completed at checkout for an order to be confirmed.

Order Confirmation

After placing an order, you will receive a confirmation email containing:

• Order number

• Product details

• Payment summary

• Shipping information

We reserve the right to cancel an order in cases of suspected fraud, incorrect pricing, or insufficient stock.

Shipping & Delivery

Free Worldwide Shipping

All products sold on our website include worldwide delivery at no additional cost.

Delivery Times

Delivery times vary by country. Estimated timelines are shown at checkout. These are only estimates and are not guaranteed.

Order Processing

Orders are typically processed within 1–3 business days.

Customs & Duties

International orders may be subject to customs fees, import taxes, or duties imposed by the destination country.

These charges are the responsibility of the customer.

Returns & Refunds

We aim to ensure customer satisfaction. If you are not satisfied with your purchase, you may request a return.

Return Period

You may return your order within 14 days after delivery.

Return Conditions

Returned products must be:

• Unworn and unused

• Free from makeup, stains, or odors

• With all original tags attached

• In resellable condition

Due to international restocking processes, items that do not meet these criteria cannot be accepted.

Return Shipping Cost

Return shipping fees are the customer’s responsibility.

Refund Processing

Refunds are issued to the original payment method after the returned item is received and inspected.

Shipping costs included in the product price are non-refundable.

 Cancellations

Once an order is placed, cancellation may not be possible if processing has begun. Contact us at info@thezks.com as soon as possible for assistance.

 Liability Limitation

We are not liable for:

• Delays caused by customs, carriers, or external factors

• Incorrect address provided by the customer

• Losses resulting from the misuse of our products

To the maximum extent permitted by law, our liability is limited to the purchase price paid.

 Intellectual Property

All images, videos, logos, product descriptions, designs, and branding elements are the intellectual property of ZKS E-COMMERCE AND WHOLESALE LTD.

Unauthorized use is strictly prohibited.

 Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of UK courts.

 Changes to Terms

We may update these Terms & Conditions to reflect operational or legal changes.

The latest version will always be published on our website.

 Contact Us

If you have any questions about these Terms & Conditions, please contact:

Email: info@thezks.com

WhatsApp: +90 531 846 9382