Shipping Policy

At The ZKS, we offer Fast & Free Worldwide Shipping on all orders.

Our goal is to deliver your package quickly and securely, no matter where you live.

Order Processing

All orders are processed within 1–3 business days.

Once shipped, you will receive a tracking link via email.

Estimated Delivery Time

We provide fast global delivery with the following estimated timeframe:

Estimated delivery time: 3–7 business days.

Delivery time may vary slightly depending on the destination country and local customs procedures.

This timeline applies to most countries, including Europe, the United Kingdom, the Middle East, and North America.

Tracking Information

Every order includes full tracking from dispatch to final delivery.

Tracking updates may take 24–48 hours to appear.

If your tracking shows limited movement during international transit, this is normal and typically resolves once the package reaches the destination country.

Customs, Duties & Taxes

International shipments may be subject to customs duties or import taxes charged by the destination country.

These charges are:

• Determined by local authorities

• Not included in the purchase price

• The responsibility of the customer

We recommend checking your local customs regulations before placing an order.

Incorrect Address Disclaimer

Please ensure your shipping address is accurate.

Orders shipped to incorrect or incomplete addresses cannot be refunded or reshipped without additional fees.

If you entered the wrong address, contact us immediately at info@thezks.com.

Delivery Delays

While we work exclusively with reliable international carriers, delays may occur due to:

• Customs processing

• Weather conditions

• Local courier capacity

• Peak holiday seasons

Such delays are outside our control, but we will always assist in tracking your package.

Lost or Stolen Packages

If your tracking shows “delivered” but you cannot locate the package:

• Check with neighbors or building reception

• Confirm the shipping address

• Contact your local courier

• Then reach out to us with your order number

We will help you follow up with the carrier.

Refunds or replacements depend on the outcome of the carrier’s investigation.

Contact Us

For any questions regarding your shipment:

📧 info@thezks.com

💬 WhatsApp: +90 531 846 9382

We’re here to assist you every step of the way.