e’re here to help you with anything you need — from product questions and sizing guidance to order support and returns.

Our team is available to assist customers worldwide.

Customer Support

For all inquiries, feel free to reach us through the following channels:

📧 Email:

info@thezks.com

We aim to respond within 24 hours on business days.

💬 WhatsApp Support:

+90 531 846 9382

Fast and direct support for order questions, sizing help, returns, and general assistance.

Our Operating Hours

We provide support during the following hours (GMT+3):

• Monday to Saturday: 10:00 – 19:00

• Sunday: Limited online support

Even outside operating hours, you may leave us a message — we’ll get back to you as soon as possible.

Our Showroom & Operations Center

Although The ZKS serves customers internationally through thezks.co, our main operations team and showroom are located in Türkiye.

Showroom Location (Türkiye):

Istanbul, Türkiye

(Detailed address is shared upon appointment request.)

Our showroom is open for local customers who wish to try on products or receive in-person styling help.

International customers can shop confidently knowing that The ZKS has a physical, established presence and a dedicated support team.

Return Address

For security and processing purposes, our return address is only shared after a return request is approved.

You may initiate a return by contacting our support team at:

info@thezks.com or WhatsApp +90 531 846 9382

Business Information

ZKS E-COMMERCE AND WHOLESALE LTD

London, United Kingdom

(Registered company for global operations)

We’re Here to Support You

Whether you have a quick question or need detailed assistance, our team is always ready to help.

Your satisfaction and confidence are our top priorities.

Thank you for choosing The ZKS.