Privacy Policy

 Introduction

Welcome to The ZKS.

This Privacy Policy explains how ZKS E-COMMERCE AND WHOLESALE LTD (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase on our website thezks.co or interact with our services.

We are committed to handling your data responsibly, transparently, and in accordance with applicable privacy laws, including UK GDPR, EU GDPR, and relevant U.S. state privacy regulations.

By using our website, you consent to the practices described in this Privacy Policy.

Company Information (Data Controller)

ZKS E-COMMERCE AND WHOLESALE LTD

258–262 Romford Road

Office 404, Part Fourth Floor

London, E7 9HZ

United Kingdom

Email: info@thezks.com

WhatsApp Support: +90 531 846 9382

As the “Data Controller,” we determine the purposes and means of processing your personal data.

 Information We Collect

We collect personal information in the following ways:

 Information You Provide Directly

• Name and contact details

• Shipping and billing address

• Payment information (processed securely by Shopify Payments, PayPal, or other gateways—never stored by us)

• Order history

• Customer support messages

B. Information Collected Automatically

Through cookies, pixels, analytics tools, and similar technologies, we collect:

• IP address

• Device and browser type

• Pages viewed

• Time spent on the site

• Shopping actions (cart additions, product views, etc.)

C. Information from Third-Party Services

We use external partners for analytics, marketing, payments, and fulfillment. These may include:

• Google Analytics

• Meta Pixel (Facebook & Instagram Ads)

• TikTok Pixel

• Shopify Payments

• PayPal

• Email marketing tools (e.g., Klaviyo)

• Shipping carriers (e.g., DHL, UPS, FedEx)

These partners receive limited data necessary to operate their services.

How We Use Your Information

We process your information to:

• Fulfill orders and provide customer support

• Ensure secure payments and fraud prevention

• Personalize your shopping experience

• Improve website performance

• Conduct analytics and marketing campaigns

• Offer targeted advertising on third-party platforms

• Comply with legal obligations

 Sharing Your Information

We may share your personal data with:

• Shopify, which hosts our store

• Payment processors (Shopify Payments, PayPal)

• Analytics providers (Google, Meta, TikTok)

• Fulfillment and logistics partners

• Advertising networks

We do not sell personal data in the traditional commercial sense. However, under some U.S. state laws, sharing data for targeted advertising may be considered a “sale” or “sharing”. You may opt out at any time (see Section 10).

Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for the website to function

• Analytics Cookies: To understand how visitors use our site

• Marketing & Advertising Cookies: To deliver relevant ads

• Performance Cookies: To optimize site functionality

You can manage cookies through your browser or via our cookie banner.

How We Store and Protect Your Data

All customer information is stored exclusively through Shopify’s secure infrastructure.

Shopify complies with industry standards, including PCI-DSS for payment security.

We use technical and organizational measures to protect your data, including:

• Encrypted connections (HTTPS)

• Secure servers

• Restricted access controls

• Fraud detection systems

Retention of Personal Information

We retain data only as long as necessary to:

• Provide our services

• Maintain accurate business records

• Comply with legal requirements

When data is no longer needed, it is securely deleted or anonymized.

Your Rights (GDPR, UK GDPR, U.S. Privacy Laws)

Depending on your location, you may have the right to:

• Access your personal data

• Request correction

• Request deletion

• Restrict processing

• Object to processing

• Request data portability

• Opt out of targeted advertising or data sharing

• Withdraw consent

To exercise your rights, contact us at info@thezks.com.

U.S. State Privacy Rights (CCPA/CPRA and Others)

Certain U.S. states (e.g., California, Colorado, Virginia) classify targeted advertising as a “sale” or “sharing.”

You can opt out at any time.

If your browser sends a Global Privacy Control (GPC) signal, we will treat it as an automatic opt-out request.

International Transfers

Because we operate internationally, your data may be processed in:

• The United Kingdom

• The European Union

• The United States

We ensure all transfers follow GDPR-compliant safeguards, such as Standard Contractual Clauses (SCCs).

Changes to This Policy

We may update our Privacy Policy to reflect changes in laws or business practices.

The latest version will always be available on our website.

 Contact Us

If you have questions about this Privacy Policy or your data rights, contact us at:

info@thezks.com

WhatsApp: +90 531 846 9382